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A Guest Pass is the easiest way for Premium and Lifetime members to share The Dispatch with someone — you can send one from the Guest Passes page. Each Pass grants one year of free access to your recipient. Your Guest Passes will generate each year on your account anniversary, so you can continue giving out more for as long as you're a member.

Your membership includes ad-free podcast feeds. There are different shows for public listeners and Dispatch members. You can get your podcasts on the Podcast Preferences page.

You can find all the livestreams here: Founders Town Halls. We send an email announcement before each one, usually a few days in advance and then on the day itself, with a Zoom link.

All video replays are posted on the same page as the original announcement, usually about 1-2 days later. Go to the archive at Founders Town Halls and then click on the page of the livestream you're looking for.

SCOTUSblog Plus is our sister publication covering the Supreme Court. As a Premium or Lifetime member you can redeem a year of it, on us. You will create a separate SCOTUSblog account. Go to the SCOTUSblog Pass page to get it.

Go the Newsletter Preferences page. Each newsletter will show a red toggle button next to it. Click the toggle to subscribe or unsubscribe. A red toggle means that you will receive that newsletter.

If any of our newsletters to you bounce back to us, or if you've marked emails from The Dispatch as spam, you will be automatically unsubscribed and we will block any attempts to resubscribe your email (even by you). Please contact us and tell us this is happening and we can get your emails restarted.

You may have a duplicate "free list" account in our system. Go to your Account and look at the email associated with your account. Is it the same email as the one in the TO: line of your emails? If it isn't, you have a duplicate account. Send us a message at members@thedispatch.com letting us know both email addresses, and we can make sure to straighten everything out.

First, make sure your Newsletter Preferences are up to date. If you have "Dispatch Digest" turned on, you will receive all your newsletters bundled into one email on a daily or weekly schedule, according to your preferences.

Second, add our sending emails to your "allowed senders" or "whitelisted senders" lists. We send mail from three email addresses:

Third, search your inbox for anything from @thedispatch.com. If you're using Gmail, make sure to check the Promotions, Updates, and Forums tabs as well. If you find any of our emails have been sorted into a Gmail tab, drag them into the inbox to tell Gmail you want to get them in the inbox.

If you find any of our emails in spam, drag them to your inbox or click "Report Not Spam."

We send The Morning Dispatch around 6am. It takes a few minutes to reach your inbox. Some email platforms, however, may hold or throttle our emails in order to reduce their own traffic load. These throttling problems usually resolve by themselves within a few days. If The Morning Dispatch consistently arrives after 9am or 10am for more than a couple weeks, consider switching your member account to a different email.

Click the "Unsubscribe" link in the footer of any of our emails, or email members@thedispatch.com with the word "Stop."

Your membership includes members-only podcast feeds. There are different shows for public listeners and Dispatch members. As a Dispatch member, you can get your podcasts on the Podcast Preferences page.

Follow the instructions for getting members-only podcasts above and then make sure your podcast says "Dispatch Premium" in the title.

When you set up a members-only feed, you'll see a list of supported apps. The list depends on whether you are using iPhone or Android and whether you are signed in on a desktop or mobile device.

If your app isn't on the list, it may not support private feeds. Castbox, Pocket Casts, and Podcast Addict are reliable options on most devices. We do not integrate with Podbean.

The free/public version of The Remnant includes ads and cuts off after a short period. To listen to The Remnant, including Jonah's Saturday Ruminant episode, you'll need to set up the members-only feed.

First, unfollow or unsubscribe from your current Remnant show.

Then, go to the Podcast Preferences page. Click on "Set Up" next to The Remnant's feed. The page will show you different podcast players as options, including Spotify, Apple Podcasts, YouTube Music, and some others, depending on your device and browser. Click the player you want to set up and then follow the instructions. 

Make sure to unfollow/unsubscribe from the old show and follow the new show. The new show will say "Dispatch Standard" or "Dispatch Premium" in the title.

First, follow the instructions for getting the members-only podcast links above. Then, if you're still having trouble, send us a message. Let us know if you have a Spotify Family plan, as there is a known bug with Spotify Family.

There's a design quirk in Apple Podcasts that can hide your podcasts from you. When you search for a show -- for example, "The Remnant" -- make sure you have the "Library" tab selected. If you have the "Apple Podcasts" tab selected, you'll only see public shows, which won't include your special members-only show.

After you paste the RSS link, tap the Search/Enter button. Pocket Casts shows a spinning indicator as if it's already looking, but it won't actually load the feed until you tap search.

For each show, add it to your Up Next feed and turn on Auto Download and Add to Up Next. This has to be done for each subscription individually.

YouTube Music is a notably laggy platform. We publish all of our episodes at the same time, but YouTube Music can publish them up to 1-3 days later. We've investigated this and it's not possible to fix at this time.

Go to your Account page, click on the "Profile" tab, and change the email there.

If you aren't able to change the email because the website says it's already in the system, send us a message letting us know both emails and we can make the change.

Click the “Log In” button in the top-left corner. On a phone, click the user icon. Alternatively, go to thedispatch.com/login.

Enter the email address associated with your account.

Look for an email in your inbox with a link to log in to the website. You should be able to log in by clicking the button that says “click here,” or by copying and pasting the full URL into your browser.

If you’d like to set up a password-based login, please see the instructions below.

Once you are logged in, you can set up a password by clicking the “My Account” button located in the top-left corner of the webpage. Click on the “Profile” tab all the way to the right of the account module. (You may have to scroll or swipe to the right to see it.) Click the button that reads, “Click here to set a password" and enter a new password.

If you are currently logged in, log out. Then go to the login page at thedispatch.com/login and enter your email. Click "Next." Then click the "Forgotten Password?" link that appears below the login field. Enter your email again. We will email you a link you can use to reset your password.

Some corporate email accounts, as well as iCloud addresses, tend to "click" links in emails for security measures. Unfortunately, if a bot clicks your login link, it will be used up. To get around this, either set a password or change your Dispatch email to a personal email address such as Gmail, Yahoo, or similar.

You may have an extra "free list" account in our system. Go to your Account and look at the email associated with your account. Is it the same email you used to pay for The Dispatch? If it's a different email, you have an extra free account.

Send us a message at members@thedispatch.com letting us know both email addresses, and we will straighten everything out. You can find out what email you used to sign up with originally by checking your receipt or checking the TO: header in any of your email newsletters.

Write us an email at members@thedispatch.com and let us know 1) how much you paid, 2) the last 4 digits of you card, and 3) the date you paid. We can look up your purchase and find out the email associated with your paid membership.

Yes. You can buy Gift memberships here: Give the Gift of The Dispatch.

In order to change your credit card, you will have to add a new card. To do that, follow these steps:

Yes, and you don't need to cancel and start over. Contact members@thedispatch.com and we'll switch your term for you.

To cancel your Dispatch membership on desktop, click the “My Account” button in the top-left corner of the webpage. On mobile, click the user icon. 

Once on the account page, click the “Membership” tab. Next to your membership, click the word “Manage” and then “Disable auto renew” in the dropdown menu.

We offer full refunds within 30 days of purchase. If you cancel your membership within 30 days and want a refund, please contact us. Our system does not automatically issue refunds. Receiving a refund will end your membership access immediately.

If you bought your membership more than 30 days ago, we cannot provide a refund, but you are welcome to disable auto-renew. You will retain access through the rest of your membership term.

Yes. We offer discounts for a few groups:

To request one, fill out our discount form and we'll verify your details and send you a unique promo code. Each code is personal to you and works once. (Discounts apply to Monthly and Annual memberships; Premium and Lifetime aren't included.)

Yes — students can get a free one-year membership through our Sponsored Student Membership program, funded by other members. Fill out our student discount form and we'll help set up your student membership.

First, try logging out of your account and then logging back in. Second, delete your browser's cookies and cache.
If neither of those work, contact us for more help.

Yes, here is the feed link: https://dispatch-media-staging.go-vip.net/feed/

Not yet. However, you can add The Dispatch icon to your home screen so it looks and acts like one! 

Email corrections@thedispatch.com with the details. We're grateful to members who flag mistakes — it helps us stay accurate.

Send your idea through our Submissions Form.

Email members@thedispatch.com with who you'd like to reach and your message, and we'll pass it along.

The Dispatch is digital-only; there's no print edition. Members sometimes mix us up with similarly named papers like The Columbus Dispatch, the Dispatch-Argus, and the London-based Dispatch-Media.com, which are different publications.

There are two ways to contact us: