CLARENDON, Pa.—When the COVID-19 pandemic hit, Kurt and Beth Kondak found themselves with multiple kids at home and a struggle familiar to millions of Americans: doing everything online.
Their son Luke could barely participate in online college classes: “So you’re on a Zoom call trying to talk with your group, obviously, and it keeps cutting out.”* He and his sister Grace started driving 8 miles away to the Kondaks’ family-owned grocery store and deli for a reliable internet connection.




